Of the items that dropped through our letterbox yesterday was a price update from one of our suppliers. There weren’t too many shocks and surprises in it – except one – the trade price of the lambswool wash mitt had increased by 50% – over 10 times the current rate of inflation! This reminded me of a graph I had seen recently from PJ over at Dodo Juice which showed a similar trend to that of the Australian fine wool prices shown below:
What has the subject of excellent customer service got to do with car detailing products you might ask? I admit that most of our posts here are focused on the products, methods of use and reviews.
However a recent near disaster, that was only averted by being on the receiving end of some excellent customer service, got me thinking about how this has a real impact on all of us. Let me explain a little more…
Colin contacted us to ask for some advice on detailing his Jaguar. He wanted to get a really good shine and was looking to buy the Meguiars Dual Action polishing machine. After recommending various products including a mix of Meguiars and Poorboys Black Hole, Colin finally got the good weather – and results – he had been waiting for:
“I started by rinsing the car off with a hose, I then mixed some Meguiars NXT car wash in my Meguiars bucket with grit guard, I soaped the car all over using a Meguiars Microfibre Wash Mitt after fully soaping the car, I thoroughly rinsed the car again using a gentle spray from the hose.
Step in Mark Beardmore, who travelled across to pick some and test out on Black 07 Ford Fiesta he was detailing later that day.
Before getting into the detail of the products themselves we must congratulate Meguiars on the quality of the packaging.
Not only do these products look good on the shelves in their new packaging, but they are also very sturdy and will have no problem in remaining intact when making their way through the post.
Having been asked by a close friend for ideas for a Christmas present for a car lover who has nearly everything, I immediately reeled off a list of the items I could think of that would make ideal car cleaning gifts.
But looking at the bemusement on her face then realised I was in fact reeling off my own, rather biased, wish list and not necessarily what her other-half would want or need.
So taking a step back I began to think about what others might be looking for. But where to begin? The answer didn’t take long.
Why not take a look at what our customers had been buying and searching for their friends, family and loved ones, as the perfect gift in the run-up to previous Christmas’s.
So through the data I trawled and finally armed with this research, I put together are our top ten Xmas car cleaning gifts for the motoring fanatic in your life. I have since also updated this list with some of the most popular car care items from other popular online shopping platforms.
When looking to buy a polishing machine we often get asked if Rotary car polishing machines are suitable for first-time users and what the main differences are between Rotary, Dual Action and Orbital car polishers.
The motor on these machines directly drives the polishing head that fixes directly to the backing plate onto which you fix your cutting, polishing or finishing pad.
This means all the power, and there can be a vast amount of it, is directly driving the rotation of the machine down onto and across your paintwork – too much pressure and you can quickly burn through your paintwork.
However the upside is