Our Privacy Policy

Privacy Policy Privacy Statement of Performance Motorcare Products Limited

Information about our Organisation and Web site:
Modern information and communication technologies play a fundamental role in the activities of an organisation like Performance Motorcare Products Limited . We are registered in the United Kingdom Company Number 5197474. Our principal activity is: E-commerce
Registered Address: Sovereign House, 12 Warwick Street, Earlsdon, Coventry CV5 6ET.
Controller: Performance Motorcare Products Ltd. (Z9138464)

Web Sites(s): www.performancemotorcare.com and any other addresses leading to the same site.

Providing Visitors with Anonymous Access:
You can access our Web site home page and browse our site without disclosing your personal data.

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We use temporary cookies to identify you while you are actively shopping. We do so for the following purposes: Customer administration and order fulfillment.
These cookies are discarded at the end of your visit unless you choose to be remembered for future visits. Then we link information stored on your computer in cookies with personal data about you, and that data is held on a computer which is not connected to the Internet.

Disclosure and Visitor Choice:
We do not disclose your personal data to our subsidiaries or other organisations. Where we wish to disclose your personal data for purposes which are different from those indicated below, we will not do so until we have offered you the opportunity to consent to disclosure by sending you an email request for permission and received your agreement to this disclosure.

Confidentiality / Security:
We give you the option of using a secure transmission method to send us the following types of personal data: identifiers (such as credit card details, Web site password)

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. Notify you of any offers, new products, hints and tips or events that may be of interest to you

Payment Card Data:
To maintain the upmost security we do not store or retain payment card details within our systems. Any card details taken manually over the phone are immediately destroyed as soon as your transaction is processed.

Payments to Performance Motorcare are processed by Protx. Protx provides secure online credit and debit card payment solutions for thousands of online and mail order businesses across the UK. They have become one of the largest independent Payment Service Providers in the UK. Details of Protx security are as follows:

Transaction security:
All transaction information passed between merchant sites and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage:
Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks:
Protx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access:
No individuals within Protx are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens