Recent Changes to Our Shipping
Firstly Ali, I and the team here at Performance Motorcare would like to thank you for your continued custom. We have now been trading for just shy of 10 years and it is only with your continued support that we are able to bring you the products and services we have on offer.
From the very outset of launching our own website in 2004 we have always offered a free uk delivery service across all products. Unfortunately following the recent increase in Royal Mail prices, some of which increased by nearly 30% we have had to make what has been a really difficult decision.
If you have visited our site in the last few weeks you may have noticed that we have recently revised our shipping structure so that the Free Shipping is now provided on orders of £30 or more, which applies to the majority of mainland UK.
As I mentioned this was an extremely difficult decision and one we did not take lightly. However after a review of the increased shipping costs that had been imposed by Royal Mail and also from other carriers which had previously been absorbed into the business, we established that we could simply not continue with the blanket free shipping model.
However in order to mitigate the implementaion of a shipping charge for orders under £30 we have worked hard to additionally review others costs to the business but without compromising on the level of service we have always strived to achieve.
The good news is that we have been able to negotiate various cost savings with a number of suppliers which has allowed us to also reduce the prices of many of the products we have on the site.
As an example before the change an order of the popular Autoglym products Fast Glass, Autofresh and Instant Tyre Dressing in 500ml would have cost £23.97. Today including the seperate shipping charge it will now only cost £22.95.
Even better value would be a 1L Valet Pro Bilberry combined with a 1L Valet Pro Snow Foam, 3 High Performance Microfibre Cloths and a Kent Extra Large Drying Towel which previously was £33.94 delivered and would now be £30.37 delivered.
We have also kept the actual shipping charges to an absolute minmum, with prices starting from just £1+vat. In addition we are still offering the FREE High Performance Microfibre cloths (£1.99) with each order over £30.
So whilst it was a tough decision and has also involved a considerable amount of work behind the scenes, I hope you will agree that overall the impact will be positive and will allow us to continue to seek to provide the high levels of choice and service we have always strived to acheive.
With best wishes
& The Performance Motorcare Team.